AI automation for contractors
with a human handoff.
AI can catch missed calls, answer common questions, ask for reviews, and follow up automatically. We map out exactly what it should handle and set clear rules for when a real person needs to step in — angry customers, big jobs, and anything unusual still go to a human.
Routine work handled automatically.
An AI automation is a set of connected tools that starts when something happens in your business, such as a missed call or a completed job. AI helps understand the customer's message; your rules decide what happens next. The system can gather details, send an approved reply, update your calendar or CRM, and alert a team member when a person needs to take over. Toughjobs builds and maintains it; your business can use it while signed up with us.
For example: a missed call
A customer calls while your crew is on a job. The automation texts back, asks what they need, records their contact details, and sends your office the conversation. Your team handles urgent or unusual requests directly.
Save Money & Time with AI Automations
Choose your trade and the work that slows your team down. Open a category to see what each automation handles and adjust the time estimate for your business.
61 workflows available across all trades. Click a group to explore.
Example labor values use $35/hour and are not guaranteed payroll savings. The AI answering range assumes 150–300 routine calls a month at six minutes each. Estimates can overlap; open other estimates to adjust them for your business.
Lead capture & sales
10 workflowsClick here to open
- Missed-call text-backInstantly texts callers when the office or technician cannot answer.ReviewBy scope
- Website chat qualificationCollects service type, location, urgency, and contact details before handoff.ReviewBy scope
- After-hours lead captureResponds, qualifies, and routes new inquiries while the team is off duty.ReviewBy scope
- Web-form routingSends each form to the correct branch, dispatcher, or service manager.ReviewBy scope
- Lead-source taggingLabels calls and forms by Google, Facebook, referral, direct mail, or campaign.ReviewBy scope
- Instant inquiry acknowledgementConfirms the request and tells the prospect exactly what happens next.ReviewBy scope
- Sales pipeline creationCreates the CRM opportunity, owner, stage, and follow-up task automatically.ReviewBy scope
- Abandoned-form recoveryFollows up when a prospect starts a booking or estimate form but stops.ReviewBy scope
- Duplicate-lead cleanupMatches repeat callers and forms to the existing customer record.ReviewBy scope
- Estimate follow-up sequenceSends timed reminders after a quote without relying on office memory.ReviewBy scope
Scheduling & dispatch
10 workflowsClick here to open
- Customer self-schedulingShows approved appointment windows and books directly into the calendar.ReviewBy scope
- Appointment confirmationConfirms the date, arrival window, address, and service details automatically.ReviewBy scope
- Appointment remindersSends text and email reminders at the right intervals before the visit.ReviewBy scope
- One-click reschedulingLets customers move an appointment within approved capacity rules.ReviewBy scope
- Technician dispatch noticeSends job details, access notes, and customer history to the assigned tech.ReviewBy scope
- Route-change notificationUpdates the office, technician, and customer when the schedule shifts.ReviewBy scope
- Calendar synchronizationKeeps dispatch, personal, sales, and estimating calendars aligned.ReviewBy scope
- Cancellation waitlist fillOffers a newly open slot to qualified customers waiting for earlier service.ReviewBy scope
- Emergency-call escalationRoutes urgent conditions to the on-call person based on trade and territory.ReviewBy scope
- Capacity-based bookingOpens and closes appointment types based on crews, skills, and workload.ReviewBy scope
Customer communication
11 workflowsClick here to open
- AI answering machineAnswers incoming calls, gathers the job details, and hands sensitive or urgent conversations to a person.ReviewBy scope
- On-my-way textsSends the technician name and updated arrival time when travel begins.ReviewBy scope
- Technician introductionShares a photo, name, and trust details before someone arrives at the home.ReviewBy scope
- Delay notificationsNotifies customers when a prior job or traffic changes the arrival window.ReviewBy scope
- Post-job thank-youSends a branded thank-you as soon as the job is marked complete.ReviewBy scope
- Equipment care instructionsDelivers the correct care guide based on equipment or service performed.ReviewBy scope
- Warranty remindersWarns customers before labor, parts, or manufacturer coverage expires.ReviewBy scope
- Maintenance remindersTriggers service messages by install date, last visit, or equipment age.ReviewBy scope
- Seasonal service remindersSchedules tune-up, winterization, cleaning, or inspection campaigns.ReviewBy scope
- Quote-expiration reminderAlerts prospects before pricing or proposed work expires.ReviewBy scope
- Language-based message routingSends customers to the right bilingual teammate or approved message set.ReviewBy scope
Field operations
10 workflowsClick here to open
- Digital job-packet assemblyBundles scope, history, photos, notes, forms, and directions for the crew.ReviewBy scope
- Required-photo remindersPrompts before, during, and after photos based on the job type.ReviewBy scope
- Completion checklist enforcementPrevents closeout until required safety, quality, and cleanup steps are done.ReviewBy scope
- Parts-usage loggingUpdates job cost and inventory when technicians record installed parts.ReviewBy scope
- Low-inventory alertsNotifies purchasing before common truck or warehouse stock runs out.ReviewBy scope
- Safety-form promptsDelivers the correct hazard, lockout, or site-safety form for each job.ReviewBy scope
- Permit & inspection remindersTracks due dates and alerts the responsible person before work stalls.ReviewBy scope
- Time-entry nudgesReminds technicians to clock, code, or correct incomplete job time.ReviewBy scope
- Change-order approvalSends scope and price to the customer for signed approval from the jobsite.ReviewBy scope
- Warranty-claim intakeCollects serial numbers, photos, dates, and issue details before review.ReviewBy scope
Billing & administration
10 workflowsClick here to open
- Invoice on completionCreates and sends the invoice when the approved job closes.ReviewBy scope
- Payment-link deliveryTexts and emails the correct secure payment link with the invoice.ReviewBy scope
- Overdue-invoice remindersRuns a respectful escalation sequence until payment or staff intervention.ReviewBy scope
- Deposit collectionRequests the required deposit after proposal acceptance and records status.ReviewBy scope
- Financing application routingSends approved financing options and notifies sales when an application moves.ReviewBy scope
- Receipt deliveryIssues a paid receipt and updates the customer record automatically.ReviewBy scope
- Expense-receipt captureCollects, names, and routes field purchase receipts to the right job.ReviewBy scope
- Payroll data handoffExports approved hours, overtime, and job codes to payroll.ReviewBy scope
- Bookkeeping category rulesCodes repeat vendors and common transactions for faster reconciliation.ReviewBy scope
- Recurring-service billingCreates scheduled invoices for memberships and maintenance agreements.ReviewBy scope
Reputation, retention & marketing
10 workflowsClick here to open
- Review requestSends the same neutral review request to every eligible customer at the approved point after service.ReviewBy scope
- Private feedback recoveryRoutes unhappy customers to a manager before the relationship is lost.ReviewBy scope
- Referral requestInvites strong customers to refer a neighbor and tracks the source.ReviewBy scope
- Membership renewalReminds customers before service plans expire and provides a renewal path.ReviewBy scope
- Past-customer reactivationFinds dormant customers and sends service-specific return campaigns.ReviewBy scope
- New-customer onboardingSends expectations, contact details, policies, and account instructions.ReviewBy scope
- Home-anniversary touchpointSchedules a useful annual message based on install or first-service date.ReviewBy scope
- Unsold-estimate nurtureFollows up over time with relevant proof, financing, and availability.ReviewBy scope
- Completed-job audience syncMoves customers into the correct email, advertising, or exclusion audience.ReviewBy scope
- Weekly KPI reportCombines leads, bookings, revenue, response time, reviews, and close rates.ReviewBy scope
We'll build you an app for free.
Tell us what would make your workday easier. We'll review your idea and get in touch about building it. We may offer the finished app to other trade businesses too.
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